Soft skills - Sometimes referred to as interpersonal or social skills -- include the general, non-technical skills that determine the ability to communicate, build good work relationships and manage time effectively. These are transferrable skills, meaning that they are not job-specific and can be used (and are equally important) in many different professions or industries.
People with good soft skills are able to communicate effectively, handle conflicts and manage their time effectively, know how to work well in a team or work under pressure. They are assertive people who know how to get their message across without being aggressive or hurting others, demonstrate good manners, and show respect towards their colleagues and employers.
Although many people tend to focus on developing their technical or job-specific abilities in order to land a job or succeed in their roles, such "hard skills" are rarely enough on their own. For example, people with an extensive range of technical skills can struggle to perform to the best of their abilities if they lack interpersonal skills, so perfecting soft skills is essential to fulfil one’s potential.
The modern workplace is often a demanding environment, and it is personal qualities and attitudes that will get your students to the top and help them stay there. Luckily, just like technical skills, soft skills can be learned and also improved. These skills help your students to significantly improve thier job performance, but can affect all aspects of thier life, far beyond their career.